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Reverb.com; a little privacy please.

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GassageGassage Frets: 30826
edited September 2017 in Off Topic
@iain.reverb ;;; and others-

I got a highly unedifying message from someone called Jonathan S on reverb.

Basically I'm trying to do a deal in the USA.

It's far from a done deal and we're negotiating, including details and values, loads of stuff that are private matters.

I then find out some tool at Reverb is reading priv. correspondance which is less than impressive.

Here's the message I got; frankly if he 'reaches out' again I'll amputate his bloody arms.

Outrageous.

Hey xxxx, and James,

Jon S. from Reverb here.

I just wanted to reach out about this conversation, because it looks like the communication about this Vibroverb started on Reverb, but arrangements are being made for a bank wire payment. We do want to make sure you both are aware that Reverb is not able to protect an order paid for via bank wire.  

We’re here to take the inherent risk out of buying and selling gear online, so when using Reverb for future sales and purchases, we’d appreciate it if you could take care of payment via Reverb’s shopping cart and checkout system. Not only does this ensure your order is totally protected, but it also helps us keep the lights on, keep our fees extremely low compared to our competitors, and keep this amazing community of musicians thriving. 

Thanks!

Best,


*An Official Foo-Approved guitarist since Sept 2023.

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Comments

  • That's more polite and less "ban-y" than eBay would have sent you...

    My Trading Feedback    |    You Bring The Band

    Just because you're paranoid, don't mean they're not after you
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  • GassageGassage Frets: 30826
    Any message that contains 'reach out' will annoy me from moment one.

    *An Official Foo-Approved guitarist since Sept 2023.

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  • mgawmgaw Frets: 5239
    bloke came round my house to tell me to stop trying to do deals "off-site"!  
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  • Hertz32Hertz32 Frets: 2248
    mgaw said:
    bloke came round my house to tell me to stop trying to do deals "off-site"!  
    Is this for real?
    'Awibble'
    Vintage v400mh mahogany topped dreadnought acoustic FS - £100 
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  • Surely it's more likely there's an automated search to do with bank transfers, rather than someone started out looking at your PMs... it's worded like it's come from a person but it's probably a template response they send in cases where it looks like an off site payment might be made.
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  • GassageGassage Frets: 30826
    Surely it's more likely there's an automated search to do with bank transfers, rather than someone started out looking at your PMs... it's worded like it's come from a person but it's probably a template response they send in cases where it looks like an off site payment might be made.
    I can only respond to their email. I can't second guess their strategy and if it's as you say, which may be true, that's also poor as it's falsifying contractual communications which is also pretty daft.

    *An Official Foo-Approved guitarist since Sept 2023.

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  • SassafrasSassafras Frets: 30273
    I agree the "wanting to reach out" bit is cringe-worthy but you can't blame them for trying to protect their revenue.
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  • GassageGassage Frets: 30826
    Sassafras said:
    I agree the "wanting to reach out" bit is cringe-worthy but you can't blame them for trying to protect their revenue.
    The vendor had already written to them reassuring that from day one.

    *An Official Foo-Approved guitarist since Sept 2023.

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  • TTonyTTony Frets: 27346
    Gassage said:
    I then find out some tool at Reverb is reading priv. correspondance which is less than impressive.

    To be fair, if they're really reading your PMs on Reverb, then they're a lot braver than us.

    We stopped reading your PMs here a long time ago - way too much detail.
    ;)
    Having trouble posting images here?  This might help.
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  • rsvmarkrsvmark Frets: 1374
    James
    If I didn't, somebody else would.....


    An official Foo liked guitarist since 2024
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  • mgawmgaw Frets: 5239
    I have had a few messages out of the blue along the lines of "we see you are making progress with the sale etc etc" it certainly strikes me that someone is physically monitoring selected messages their end....all a bit surreal really. But i have to say they are a lot more polite than Ebay when it comes to pulling you up for trying to dodge fees
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  • BrizeBrize Frets: 5619
    Polite but creepy. Not cool.
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  • GassageGassage Frets: 30826
    rsvmark said:
    James
    If I didn't, somebody else would.....



    TTony said:
    Gassage said:
    I then find out some tool at Reverb is reading priv. correspondance which is less than impressive.

    To be fair, if they're really reading your PMs on Reverb, then they're a lot braver than us.

    We stopped reading your PMs here a long time ago - way too much detail.
    ;)
    Hahahaha!!!! Excellent!

    *An Official Foo-Approved guitarist since Sept 2023.

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  • RiftAmpsRiftAmps Frets: 3113
    edited September 2017 tFB Trader
    @Gassage If you're looking at that 6G16 on Reverb, I know of a UK voltage model for sale at a few grand less
    *I no longer offer replacement speaker baffles*
    Rift Amplification
    Handwired Guitar Amplifiers
    Brackley, Northamptonshire
    www.riftamps.co.uk

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  • FretwiredFretwired Frets: 24601
    Surely it's more likely there's an automated search to do with bank transfers, rather than someone started out looking at your PMs... it's worded like it's come from a person but it's probably a template response they send in cases where it looks like an off site payment might be made.
    This. Seen similar things before.

    Remember, it's easier to criticise than create!
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  • spark240spark240 Frets: 2073
    I have had a couple of emails from Reverb, and that style of talk is how they are, i.e. American....Have nice day and all......

    No different to Ebay except Ebay would probably ban you 


    Mac Mini M1
    Presonus Studio One V5
     https://www.studiowear.co.uk/ -
     https://twitter.com/spark240
     Facebook - m.me/studiowear.co.uk
    Reddit r/newmusicreview 
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  • beed84beed84 Frets: 2403
    spark240 said:

    No different to Ebay except Ebay would probably ban you 
    Probably because they can afford to the greedy gets they are.
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  • TTonyTTony Frets: 27346
    RiftAmps said:
    @Gassage If you're looking at that 6G16 on Reverb, I know of a UK voltage model for sale at a few grand less
    You've got to be impressed by the knowledge on here.

    Without Mr Gassy disclosing specifically what he was looking at on that other site, someone here sees the thread, guesses what its all about and then reaches out to him to tell him where there's a better option available.

    No %, just a good turn done.



    (sorry about the "reaches out")
    Having trouble posting images here?  This might help.
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  • I think it's great that you've reached out to @iain.reverb about this issue.  Maybe you can touch base by phone?
    The Assumptions - UAE party band for all your rock & soul desires
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  • I think it's great that you've reached out to @iain.reverb about this issue.  Maybe you can touch base by phone?

    Always best to meet in person, but failing that, a Skype chat will ensure everyone is singing from the same hymn sheet.
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