Mackie HRS 120 problems

Hi
I have a 10yr+ old Mackie HRS 120 sub woofer that has started to cackle and fart. I think its the amp but no idea really other than i need it fixed asap.
Can anyone recommend a good service department or any experience with mackie in the uk? They have no distributers listed on their website for the UK and the dealers i have rung from searching google no longer deal with mackie!
I am in herfordshire, would prefer somewhere close if at all possible as the unit is huge and heavy so no courier service.

Thanks for any help advice you can give.

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