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While it shouldn't excuse them selling cheap crap, there is a demand for it so it's understandable that they do.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
If you have a problem, I'd say get in touch and see if they'll sort you out.
Great service. All good
Im prepared to be reasonable (I put right the mismatched pickguard and wrote off the Jack socket as I was at Home of Tone getting a Harness fitted by James so I just got one from him instead).
I'm not sure how they will put right the broken screw sticking out of my Warmoth neck. To be fair to them they're not to know I pre-drilled a pilot hole. I'm a wood sculptor and I know what I am doing! And the only option now is to drill it and plug it - which will be a bit of an eye sore, even when matched to the wood colour.
Some context... re the scratchplate, what make is your body?
Did you let Kevin know about the problems?
• Youtube - https://www.youtube.com/@Goldeneraguitars
My main issue is the snapped screw from the tree. That is a massive problem. The rest is irritating but no big deal really. Now the head needs plugging an refinishing, because of poor quality parts
Was the jack a Switchcraft? I've never come across one with a faulty thread, but I have seen a few far-east ones.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
• Youtube - https://www.youtube.com/@Goldeneraguitars
Even if you do need to drill it out, a small enough hole will be covered by the string tree. A 4mm metal tube with some teeth cut into it will cut a neat hole around the stuck screw
sadly, many screws are not up to the task... especially these smaller ones. I tend to wax the threads first as extra insurance against snapping
Instagram
Not sure if the Jack was a switch craft. I'll check the packaging.
The guard is not a big deal, I reshaped the curve with a dremmel (it was the wrong shape for the metal plate - which was a Gotoh)
http://www.toneshapers.com/media/catalog/product/cache/1/image/9df78eab33525d08d6e5fb8d27136e95/s/w/sw-l11-switchcraft-jack-mono-long-bushing-900.jpg
Disturbingly, this picture which is from Northwest Guitars' website, and says Switchcraft next to it, is *not* a Switchcraft jack - it's a typical far-east piece of crap:
http://cdn8.bigcommerce.com/s-16baa/images/stencil/original/products/1395/6107/apikcchh2__15693.1483735603.jpg
Notice the obvious differences in quality of the parts and the totally different-shaped spring contact.
Basically, all jacks of this open-frame design that aren't Switchcraft are junk. Why it should apparently be impossible for any other company to do the job properly baffles me.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
In your defence, yesterday I replaced modern tuners with vintage, drilled pilot holes and drilled two right through the headstock! What an utter retard! I had put masking tape round the drill bit as a depth gauge, .......yes......it moved!
Hope of you fixed yours!
Dowelled/plugged but I'll have to paint the headstock as there is already a filled area where I also broke a string tree screw and made an utter arse of removing it! A birds eye maple neck too......good job I like painted headstocks!......