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"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Just because I don't care, doesn't mean I don't understand." - Homer Simpson
I have had a number of buscou cases over the years with various guitars and they are my favourite in terms for value and design. They too have sent me extra pads when needed.