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Comments
It's a near certainty that the neck has been damaged in some serious way for that to be necessary. It could have been broken without breaking the fingerboard, depending on which direction the break was in.
I'd be interested to see what Rickenbacker said. The shop is clearly wrong.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Do Ricks often suffer neck breaks? Laminated maple with a shallow headstock angle would make them relatively sturdy.
The pre-1985 ones can have a problem with the fingerboard separating from the neck if the truss rods are tightened incorrectly without bending the neck back by hand before tightening the nuts - the rod can kink and force itself upwards under the board. This is why the design was changed, although they still have two.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
I find it very hard to believe the shop didn't spot that either, it's glaringly obvious.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Regarding the shop not spotting it...maybe they did, we’ve only the sellers ‘copied and pasted’ response -so may not be authentic? (Even if I did think his tone seemed pretty genuine).