Anyone else dread seeing that their international order is now being “held at Customs Parcel Force Coventry”!
Ive had a pedal order in there since last week. Another pedal was in over 3 weeks! Its ridiculous! At least when its the Royal Mail dealing with the customs I can pick it up from my local Post Office. The nearest Parcel Force Depot is a 45 minute drive away for me, and I refuse to pay extra for delivery when they bend me over for tax and handling fees!
The last time I went to pick up a pedal from Parcel Force the main road was flooded and I was forced to make my missus run to pick it up before they closed. It was over a mile and she made it a minute before they closed shop. Her foot was bloody when she got back.
Comments
My feedback thread is here.
Parcel Force always drop it off at one of two Post Offices (5 mins walk in either direction) for me. I'm also lucky to have a depot 5 mins away from work, useful for dropping off bulky parcels.
Ive found that giving them a call livens things up a bit...
The most annoying thing is that I'm only around a 30 minute drive from the depot, so could go and collect it quickly if they would allow me to without the customs fee letter!
If you fancy dealing with HMRC and clearing your parcel yourself then go ahead, I think you'll find the handling fee is worth it.