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In this Discussion
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Great service from Taylor
lincolnblue
Frets: 294
in Acoustics
I bought a Taylor 710e back in December from my local shop. It's a really incredible guitar but there was a nasty buzz on the B string which I posted about here https://www.thefretboard.co.uk/discussion/196247/
It went off to Taylor, via the shop, for them to look at and it's come back all fixed. They didn't leave a note in the case to say what they did so I emailed the guy in Netherlands I'd been emailing and found out what they did. Their reply said:
The issue was caused by poor setup that created rattling noises from inside the body.
The work done was the following:
- Reset neck
- Truss rod adjustment
- Cut nut
- Smoothed saddle
- Replaced preamp (old preamp had loose cap rings)
- Replaced pickup
- Glued parts on power supply
- Modded battery cartridge
- Replaced battery
- Tightened cables inside body (extra wire clip)
- Tightened standoff around pots
- Clean and restring with medium strings.
Really impressed with the amount of work they did - never thought they'd replace the pickup etc too. I really am impressed!
It went off to Taylor, via the shop, for them to look at and it's come back all fixed. They didn't leave a note in the case to say what they did so I emailed the guy in Netherlands I'd been emailing and found out what they did. Their reply said:
The issue was caused by poor setup that created rattling noises from inside the body.
The work done was the following:
- Reset neck
- Truss rod adjustment
- Cut nut
- Smoothed saddle
- Replaced preamp (old preamp had loose cap rings)
- Replaced pickup
- Glued parts on power supply
- Modded battery cartridge
- Replaced battery
- Tightened cables inside body (extra wire clip)
- Tightened standoff around pots
- Clean and restring with medium strings.
Really impressed with the amount of work they did - never thought they'd replace the pickup etc too. I really am impressed!
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Comments
I have not been impressed at all with Taylor electrics, especially the first-generation Expression System - very prone to issues and completely incompatible with any other system so you're more or less stuck with it. The new ones are thankfully better... hopefully it will be OK now.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Bought a 12string, and it arrived in a gig bag that was a touch too small. Emailed Taylor asking whether that was correct, or whether they had a bigger gig bag for 12strings.
Bigger gig bag just arrived, all FoC.