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They have a nasty habit of giving you a 'returns label' which is essentially just a piece of paper with an address on it.
It isn't the same as a postage paid returns label, which Amazon as a seller will generally give you (although not always).
Studio: https://www.voltperoctave.com
Music: https://www.euclideancircuits.com
Me: https://www.jamesrichmond.com
If you make a lot of noise you might be able to convince them otherwise.
What does the returns label say?
Studio: https://www.voltperoctave.com
Music: https://www.euclideancircuits.com
Me: https://www.jamesrichmond.com