Anyone bought from The Guitar Den?

dbphoto

I’m going to pull the trigger on a new Bacchus and don’t mind paying a bit extra sourcing in the U.K. 

These guys look like the only option but bloody hell, their returns policy is nonsense right?

http://www.theguitarden.co.uk/faq

JezWynd

And these are the real regulations -

https://www.gov.uk/online-and-distance-selling-for-businesses

Fuengi

It's not a shop set up though, just a guy who sources and sells on Japanese made guitars and amps?

They look incredible. I live just a few miles away from the guy and always been tempted to go see what he's got but not done so yet. 

JezWynd

Maybe purchase via his Reverb listing and get their protection and regs.

https://reverb.com/uk/item/9482774-bacchus-blc57-hand-made-mij-les-paul-57-style-all-colours?gclid=EAIaIQobChMI9Oy8hqSN2QIV1grTCh024gT-EAkYASABEgLEwPD_BwE&pla=1

dbphoto

Doesn’t matter if he has an actual shop  @Fuengi , it’s an online business so the return policy has to be lawful.

Fuengi

dbphoto said:

Doesn’t matter if he has an actual shop  @Fuengi , it’s an online business so the return policy has to be lawful.

Good luck enforcing that! 

HarrySeven

dbphoto said:

I’m going to pull the trigger on a new Bacchus and don’t mind paying a bit extra sourcing in the U.K. 

These guys look like the only option but bloody hell, their returns policy is nonsense right?

http://www.theguitarden.co.uk/faq

Jeez! Has this character been taking lessons from TPP’s school of illegal policies?

Moe_Zambeek

Fuengi said:

dbphoto said:

Doesn’t matter if he has an actual shop  @Fuengi , it’s an online business so the return policy has to be lawful.

Good luck enforcing that! 

Buy with a credit card and they’ll enforce it for you via the wonders of chargeback.

dbphoto

Fuengi said:

Good luck enforcing that! 

Don't get me wrong, I don't intend to, and have never, sent anything back to an online retailer because I just don't like it.

But even though the risk is small, I am not prepared to waste a second of my time enforcing anything, so I will do what is in my rights as a buyer.

I am going to buy the same guitar I want from a company in France that offer legal and realistic return terms.

The fact the guitar is around £250 cheaper from them and they offer free shipping is a bonus.

Fuengi

I'll be genuinely interested in how it goes.

I suspect you'll be paying a person rather than a company?

That was always my impression of the site. If so I guess you are bound by his policies on returns. 

dbphoto

‘independent Hampshire guitar shop, The Guitar Den’

That’s how he describes his business on his site?

But as I said in my previous post, I have made the descision to buy from France:

http://japanguitar-handmade.com/gb/

Legionreturns

dbphoto said:

Doesn’t matter if he has an actual shop  @Fuengi , it’s an online business so the return policy has to be lawful.

And if the stated returns policy isn't lawful, you automatically gain the right to cancel within 12 months for no fee. I really like that bit. 

Fuengi

Sorry, missed that in your post. Let is know how the Bacchus is, look amazing. 

Fuengi

@dbphoto did you get the Bacchus? 

meltedbuzzbox

https://mrmumblog.files.wordpress.com/2015/10/55d77983c56c9.jpg

thegummy

This came up before and the thread ended up being locked so without going into anything more again, every online seller is bound by the rules posted in the first reply, end of story

midlifecrisis

there seems to be a lot of suspicion, maybe with good cause I dont know. But if i was spending that sort of money and i wasnt sure, i think id go and check it out and buy in person?