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Comments
i appreciate the buyer made a genuine mistake, but personally (this is not my transaction) i factor in 'running around & effort' costs into anything i sell & post.
if it's a set neck that requires a trip to the local music shop to buy-scrounge a big box. if they don't have one then i have to find cardboard big & strong enough to make one, & bubbles. i can't drive so major pain.
if i do it, i always do it properly, but my time is valuable to me.
so long story long, i wouldn't consider a seller lazy to not want to get into that if their listing said they didn't.
i hope both sides in this deal get a happy ending, anyway.
Seriously: If you value it, take/fetch it yourself