Sellers Paypal protection?

robgilmo

What exactly is this guys? Recently sold a guitar, buyer wants me to send it to a different address for a very valid reason, which is fair enough, I have no problems with this. However Paypal want me to send it to the buyers registered address and say that I wont be covered if I send it elsewhere. Whats that all about then?

crunchman

Stop people using stolen Paypal logins.

robgilmo

I dont think this is that, the guy seems genuine, in fact I have no doubts he is, I just dont know what might go wrong and how it would effect me as a seller, Im probably fretting over nothing I guess.

boogieman

Are you sure this valid reason is absolutely genuine? If you ship it to an address that’s not registered to the buyer you won’t get any protection from PayPal  at all if it’s a scam. 

Panama_Jack666

Definitely only send it to the registered address! 

robgilmo

How can it be a scam?

Chalky

Sending to anywhere other than the Paypal registered address is giving the guitar to a complete stranger who can not only then steal your guitar but you won't be able to do anything to get it back. Nothing. Paypal will do nothing. The Police will do nothing.  Everyone will do nothing to help you.

So ask yourself - do I feel lucky?

boogieman

You send it. Buyer claims he never received it. PayPal won’t refund you because you shipped it to a different address. Buyer gets his money back from PayPal and keeps your guitar. 

robgilmo

Shit, Ok guys, thats a valid reason to be wary, My luck has been pretty shitty lately and they say it comes in threes! What if I let him organise a courier, that still wouldn't be a way around it , would it?

boogieman

Tell the buyer you’ll ship it to his registered address or there’s no deal. If he won’t do it, walk away. 

ToneControl

robgilmo said:

Shit, Ok guys, thats a valid reason to be wary, My luck has been pretty shitty lately and they say it comes in threes! What if I let him organise a courier, that still wouldn't be a way around it , would it?

only if the courier brings cash with him to pay you

Majorscale

If he insists on the other address then refund the PayPal and get him to do a bank transfer.... or refund, get him to change his registered address so you are protected, and reapply the payment.

Chalky

ToneControl said:

robgilmo said:

Shit, Ok guys, thats a valid reason to be wary, My luck has been pretty shitty lately and they say it comes in threes! What if I let him organise a courier, that still wouldn't be a way around it , would it?

only if the courier brings cash with him to pay you

No, that makes no difference.  You can still be scammed.

Follow the Paypal rules.  Or lose the guitar.

If I sound irate its because I see annoying regulatory changes caused by plonkers not following financial rules and then complaining "I lost my money and should get compensation!"  No, you should have just followed the rules to stop the scammers winning!  Why do plonkers do this?  Because they believe what the scammers tells them instead of believing what Paypal/Banks/etc tell them! 

Cols

Don’t do it.  In case of a dispute, PayPal won’t lift a finger in your defence if you’ve transferred it to him in any other way than shipping to the address registered with them.  It doesn’t matter if you have a wealth of emails from the buyer asking them to ship it to another address or give it to a courier.  The onus is always on the seller to assure safe and correct delivery.

If they reeeeeally need to ship it to the other address, do the following:

1.  Refund the original payment.
2.  Get the buyer to register the proper shipping address with PayPal.
3.  Get them to make a new payment.
4.  Ship to the desired address using recorded delivery.

Job done, and you’re now protected.

Chalky

Let me guess. The 'buyer' urgently needs it for a gig this weekend and hasn't got round to changing his registered address since he moved last month?

Hattigol

Get him to pay by bank transfer or PayPal Friends and Family.
If he refuses, he's probably dodgy. 
Not worth the risk AT ALL. In fact, I wouldn't even use PayPal (non friends and family) at all whn sending a guitar - horror stories abound of buyers telling PayPal that the seller sent the case with no guitar in it. Cue refund from PayPal and you having no option but to sue an unscrupulous ballsack.
No thanks.

gavin_axecaster

You can still get scammed taking a "friends + family" payment. Dodgy chap funds payment with his credit card. You ship guitar and guy puts in a chargeback with his credit card company. Paypal usually simply refund such chargebacks and you won't have any defence as the payment wasn't supposed to be for goods.

midlifecrisis

scammers always have valid reasons. its why they are scammers

fandango

Caveat emptor, caveat venditor.

usedtobe

I posted to other than registered Paypal addresses, maybe once or twice, back in the good old days. Got away with it, too! Would I do it now? Not a chance!

robgilmo

So are bank transfers safe?