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Though I can vouch that every brick and mortar store I've worked in is just as bad.
I’m a Prime user, which is usually excellent (you do get the odd crap delivery experience but no different from any other online retailer). Also use Amazon Music for all my mobile listening and just discovered you can get Justin Guitar backing tracks as part of the subs, which is a really helpful learning resource.
Its hard to see the High Street and all those employed there suffering, but it was at saturation point - same shops in every town/ city, high parking costs etc., and it’s not like this has happened overnight. The world has changed!
Superb service, next or same day delivery, cheaper than anyone else, unquestioned returns policy.
Stunning. The benchmark for modern shopping.