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Yamaha UK are very helpful in my experience - https://uk.yamaha.com/en/support/contacts/index.html
We also have a Yamaha person here on the forum who might be able to help - @rossyamaha
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
I do have a new preamp in my parts box should you need one.
Cheers
David
My first ports of call would be the output jack socket and the PP3 clip. No power supply, no nuffink!