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Our washer is free-standing in a corner of the utility room; if it had been slotted in under the kitchen countertop I don't think I'd have even bothered with that.
They came out to check it originally, and thought it was a part in the underneath area (around that polystyrene disc). However, they also found that the sump hadn't been fitted correctly, and they couldn't remove it to replace the part.... so they had to order a new sump area and the other part.
They then came back with the parts, installed them, and it didn't fix the issue - the engineer then saw it was to do with the seal around the bottom. They ordered that part and arranged another visit.
Came back and fitted the seal, and it's been fine since.
They installed the sump, first part and the seal as acts of good-will mostly, although having checked with the Mrs she was charged £150 in the end. Still not bad for a 6 year old machine though (the dishwasher, not her).
a new one that is as good would be £550 + £100 to £150 for a 5 year warranty
we had the Bosch Engineer round, £100 fee
He could not reproduce the fault, which was weird, since for the preceding 4 days we'd given up using it since it was not even completing a cycle before going into fault mode (and when I tipped it up, much more water was coming out).
He said call him back for free if it happens again.
We've been thrashing it for 2 days, and so far all is well
My current theories are:
in the end he declared it not repairable, just because the fault could not be observed
They gave us a £50 Bosch voucher, so I bought a new super silent one. It is so quiet it's amazing
We're on our third Bosch dishwasher in 30 years and I live in a hard water area. I doubt it's failed. It might just need an internal clean - try some vinegar and a hot wash to remove grease and grime build up. Or buy some pro cleaner. My wife does this regularly and got the tip from a Bosch guy. Seems to keep everything tip top with no odours.
Remember, it's easier to criticise than create!
it was clean inside btw, Bosch Engineer was happy with that
I think we’ve been through 3 Bosch models in around ten years.
Just ordered a new Siemens hoping it will last better. If not, it has a 5 year warranty so it’s not our problem anymore.
I can't help about the shape I'm in, I can't sing I ain't pretty and my legs are thin
But don't ask me what I think of you, I might not give the answer that you want me to
My parents were going to replace a laundry washing machine. I took a look and it was basically just limescale damage - I ran a couple of cycles, one hot, one not, with a descaling solution and it's given it a new lease of life. Total cost was about £20 including electricity and water.
I'm definitely in the "get a quality machine that's energy efficient and look after it" camp. After a repair, if it lasts 3 years you've broken even with a new machine+warranty, if 5 years you've won the game.