Mac issue

poopot

Anyone help with this one?

When I shut my Mac down, as normal, mac goes off as it should then comes back on almost immediately with

“your Mac restarted because of a problem”

only been happening today.

Been through all the normal crap of resetting the pram etc etc

anyone had this before?

octatonic

Tried a new system (a removable drive would be fine)?

Kittyfrisk

Laptop, desktop, OS version, configuration? all such information would help.
Any relatively recent changes to anything such as system updates, new software installs, new peripherals added?

poopot

iMac... Mojave... no different today as it was last month...

Kittyfrisk

Have you tried booting into Safe Mode & if so does the restart still happen at shutdown?
(Always start with the basics & work up if needed).

poopot

Safe mode
diagnostic mode
Gone through the usual!...

will give apple a buzz tomorrow...

octatonic

Try a new system.

Kittyfrisk

octatonic said:

Try a new system.

Yeah, this would be my next move too.

Danny1969

Reset the SMC If you haven’t already

poopot

Well apple were as much use as a chocolate tit....

"unplug everything and see if the problem persists"

Yeah thanks...tried that and everything else... but... got to the bottom of it...
My raid system automatically updated a driver in anticipation for the new mac os....

Reverted back to the old driver and everything is fine....

cnuts.... all of them!.

octatonic

Always turn automatic updates of anything off.

I know Apple make it difficult these days but it is the only way to be sure.

poopot

octatonic said:

Always turn automatic updates of anything off.

I know Apple make it difficult these days but it is the only way to be sure.

I always have auto update off... and it still is... fuck knows how or why it updated... 

Kittyfrisk

The last OS update was Oct. 1st, 10.14.6 Supplemental Update, was that applied?
Or are you possibly using a third party application with your RAID?
Sorry for all the questions but I do like to know about why such things occur  

poopot

It was the software for the raid... it updated a driver which wasn’t compatible... apparently it was the driver for Catalina... 

it’s all sorted now tho’ was just a pita...

Kittyfrisk

So not really Apple's fault then?
Thanks.