Couriers that will insure guitars?

wellsyboy

Does anyone on here have any suggestions for decent couriers that will insure high value guitars? Any help appreciated. 

skunkwerx

Have you tried overland express

wellsyboy

skunkwerx said:

Have you tried overland express

Thanks for the heads up!

skunkwerx

wellsyboy said:

skunkwerx said:

Have you tried overland express

Thanks for the heads up!

No worries mate, I wrote my first reply in a rush earlier, even forgot the question mark lol. 

I think overland is a ‘broker’ of sorts, probably the wrong terminology but when I used them before I could select from a few well known actual carriers, I think apc, ups or the like, but overland have their own policy included which covers insurance. 

See this thread as the OP is from Overland themselves so would be better poised to explain etc but a few members been using them, including myself years ago when I shipped a £600 ish guitar to Guitarguitar (I sold one to them). 

https://www.thefretboard.co.uk/discussion/242297/guitar-delivery-without-a-hard-case#latest

wellsyboy

skunkwerx said:

wellsyboy said:

skunkwerx said:

Have you tried overland express

Thanks for the heads up!

No worries mate, I wrote my first reply in a rush earlier, even forgot the question mark lol. 

I think overland is a ‘broker’ of sorts, probably the wrong terminology but when I used them before I could select from a few well known actual carriers, I think apc, ups or the like, but overland have their own policy included which covers insurance. 

See this thread as the OP is from Overland themselves so would be better poised to explain etc but a few members been using them, including myself years ago when I shipped a £600 ish guitar to Guitarguitar (I sold one to them). 

https://www.thefretboard.co.uk/discussion/242297/guitar-delivery-without-a-hard-case#latest

Cheers! - Wonder if they do amps too!

peanuts

wellsyboy said:

Does anyone on here have any suggestions for decent couriers that will insure high value guitars? Any help appreciated. 

When value & security cannot be compromised, accept no substitutes, Lenny at https://lenspeedlogistics.com/?utm_source=yell&utm_medium=referral&utm_campaign=yell is the man

No affiliation, simply would never entrust priceless gear with anyone else

wellsyboy

peanuts said:

wellsyboy said:

Does anyone on here have any suggestions for decent couriers that will insure high value guitars? Any help appreciated. 

When value & security cannot be compromised, accept no substitutes, Lenny at https://lenspeedlogistics.com/?utm_source=yell&utm_medium=referral&utm_campaign=yell is the man

No affiliation, simply would never entrust priceless gear with anyone else

Ta mcuhly! - will look him up.

imalrightjack

@stuartm1962 ;

mavthelab

I use the courier I want, then insure separately with secursus .  Been great sending high value guitars all over the world.

 Especially useful if importing, as the stated value for the courier can be different (lower) to the separate (higher) insurance contract value….and cost to insure on high value items is normally a lot cheaper than the courier insurance.  Just make sure to read the T&c’s on packing and photos/videos required of packing to ensure insurance is valid.

wellsyboy

Thanks Martin

stuartm1962

wellsyboy said:

skunkwerx said:

wellsyboy said:

skunkwerx said:

Have you tried overland express

Thanks for the heads up!

No worries mate, I wrote my first reply in a rush earlier, even forgot the question mark lol. 

I think overland is a ‘broker’ of sorts, probably the wrong terminology but when I used them before I could select from a few well known actual carriers, I think apc, ups or the like, but overland have their own policy included which covers insurance. 

See this thread as the OP is from Overland themselves so would be better poised to explain etc but a few members been using them, including myself years ago when I shipped a £600 ish guitar to Guitarguitar (I sold one to them). 

https://www.thefretboard.co.uk/discussion/242297/guitar-delivery-without-a-hard-case#latest

Cheers! - Wonder if they do amps too!

Yes we send amps too!  https://www.overlandexpress.co.uk/guitar-courier

stuartm1962

imalrightjack said:

@stuartm1962 ;

Thank you Steve!

lustycourtier

Cheapest parcelforce and secursus. 

Offset

^ Yep I've used Secursus.  I guess you'll only find out how good their (or anyone else's) cover holds up when you're in the unfortunate position of having to claim... which mercifully I haven't been.

Adey

Isn't the best policy to just pack it well?

They can't run over it with a forklift and then say "sorry. But, because it's a guitar we aren't liable. If it were full scale model of a guitar, but not actually a guitar, we'd fork out for you"

The couriers should be paying the insurance in case they damage your guitar, not the other way around.

Lewisph

A bit late to this but I had a bit of a nightmare with secursus. Sent a guitar that broke at the neck heel and they were only interested in paying the repair value, rather than replacement cost. Thankfully I got a repair quote from gibson USA which exceeded the value so submitted that. They agreed to pay out but only if the guitar was shipped to France, which is not detailed in their T&C, where they are based, by me. I decided to insure that parcel as well, because if it was lost they wouldn't repay we, and then they got upset that I had insured it at value rather than £0. They also asked me to say it was a gift on the import declaration, which I didn't because I'm pretty sure that counts as fraud. It got stuck in customs because they refused to pay the customs charges and I was forced to pay the custom fees regardlesa for it to to me because of DHL's policies (I think, might have been another company). I did get my cost back but not less the custom fees, so I wouldn't recommend them. Also, them being a French company means you have no practical way to challenge what they say. 

stuartm1962

Good afternoon everyone. A few people have mentioned that if our insurance was a bit cheaper, they would use us for the shipping and the insurance. So as a thank you to all of you, our insurance to the Fretboard members is 1.2% of the value. It is our own insurance, specifically for the music industry and covers loss or damage to guitars, amps and instruments and they can be sent in a hard case or guitar box, just well packed please.

When you get to the checkout, just enter the code FRET2023 web address is  https://www.overlandexpress.co.uk/guitar-courier

wellsyboy

stuartm1962 said:

Good afternoon everyone. A few people have mentioned that if our insurance was a bit cheaper, they would use us for the shipping and the insurance. So as a thank you to all of you, our insurance to the Fretboard members is 1.2% of the value. It is our own insurance, specifically for the music industry and covers loss or damage to guitars, amps and instruments and they can be sent in a hard case or guitar box, just well packed please.

When you get to the checkout, just enter the code FRET2023 web address is  https://www.overlandexpress.co.uk/guitar-courier

Excellent Stuart - thank you

stuartm1962

Hi everyone, the discount code for 2024 is FRET2024. This gives you an insurance rate of 1.2% of the value.  https://www.overlandexpress.co.uk/guitar-courier

timmypix

stuartm1962 said:

Hi everyone, the discount code for 2024 is FRET2024. This gives you an insurance rate of 1.2% of the value.  https://www.overlandexpress.co.uk/guitar-courier

Two days after I've used you guys! Got one more to sell so this will probably come in handy, thanks Stuart.

stuartm1962

Hi Tim, could you drop me the details? stuart@overlandexpress.co.uk and I will refund the difference for you.