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I thought it was a bit of a poor design, to be honest.
I said maybe.....
Also check the multi-pin connector hasn't come loose on the PCB, which it can if it's been dropped.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
The old ones with the separate sockets wired to the board were a lot more robust.
Yes, I have it plugged in properly.
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I said maybe.....
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I would try, in order:
1) Check that power gets to the circuit
2) Check the switch is working
3) Plug into an amp, and follow the signal path backwards by tapping points with a small screwdriver until you don't hear a pop or click.
I have a multimeter but am unsure how to use it to check the things you're asking. Sorry for being a total numbnuts about these things!
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Plug in into the amp and a cable into the guitar side (doesn't need to have a guitar connected). Put the pedal where you don't have to touch it and you can get at the insides.
Make sure the pedal is turned on. (Check by touching the loose end of the guitar cable - you should get silence if the pedal is not working.)
With either your finger or a small screwdriver which you're holding with one finger on the shaft, touch the purple wire terminal on the switch - it should buzz through the amp since the pedal works when bypassed, so it can't be the output jack or the connections to it.
Touch the blue wire terminal - if it buzzes, the switch is OK. If it doesn't then the switch is broken.
If it's not the switch then it gets a bit more complicated… report back .
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
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