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I've seen the former, which is kind of cute in a Gibsonny way, but not the latter.
My Trading Feedback | You Bring The Band
Just because you're paranoid, don't mean they're not after youI'm a retired chemical engineer and haven't a clue what the smell is. Nothing like I've experienced in 40 years running every type of chemical plant.
That’s quite funny about the MEs though...! PRS does so little nitro that you’d almost think they would have warned the buyers...!
TBH if it were me I'd accept the offer of a refund and get the neck fixed.
It's not that horrible really, just a scar that I imagine a refinisher could make invisible.
It's easy for some people who are not affected to start spouting the law, CBA etc but if it's going to cost money/time over a cheaper Gibson, why bother?
FWIW the company obviously make cheap (and probably decent) cases for people but any Gibson Les Paul owner should be wary of stands, cases etc etc especially when leaving the guitar for long periods, it comes with the territory.
It does seem pretty stupid that the case is made with the tab there. I've never seen that before, they're usually in the corner of the flap.
I think Flightcase Warehouse are very well aware that it is the cause too, but cannot say so because that would potentially make them liable. Take the refund and put it down to experience. It's unfortunate that it will cost a fair bit for the damage to be fixed but I can't see FW paying for that.
I think it's unlikely you would have any success with legal action, it's a well known problem with nitro finishes and FW's lawyers would be able to find an almost infinite amount of information available to this effect.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
I'm not actually sure they even make these cases, I think they buy them in - but I could be wrong.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
If you read the complete ad below, you'll see under the "Features" list that they say "Will fit all std Les Paul Type Guitars"
http://www.flightcasewarehouse.co.uk/music/typeproducts2.asp?id=7087-7652
It's like i predicted... The "Director" is not at all concerned with the issue and has never even considered this as a factor or even imagined that any potential risk factor could come from it, when they where making the cases and choosing materials for them.
So in his view because it's a less expensive case, they don't really need to take in account the potential risks their choice of materials can be for every different type of guitar finishes out there, it's not the guitar owner that should "guess" what the cases materials are made of, and if it's going to have an adverse reaction with the guitar's finish... it's the companys responsibility..
If by any chance they used a material for the inner lining padding that would react with the finish too and ruined the whole finish on the body like it is on the neck, i wonder what would they say then...
It's their responsibility to properly research the materials they use on a product that's meant to be used as protection for another object so that it inflicts no kind of damage to the object stored!
Unless FW specifically claimed that it would *not* harm a nitro finish - I read the ad and they haven't done - they are not legally responsible for what you put in the case. All they've claimed is that it will *fit* a Les Paul *type* guitar - which is true.
If it was an *official* Gibson case sold specifically to fit a Gibson guitar, you would probably be right. But it isn't, it's a cheap aftermarket case not made or supplied by the guitar manufacturer and not intended for only one brand.
Take the refund. If you want, publicise it on social media and hope you can push them into making an offer for the repair, but don't expect anything. Write them a stinking review after you've got your money back.
I have no affiliation with FW by the way.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
When I puchased the guitar case I went through the Flightcase Warehouse website links which said 'Gibson' Les Paul Guitar cases - see here:
http://www.flightcasewarehouse.co.uk/industry/index.asp?section=gibson-guitar-cases-3959
So obviously thought they were perfectly fine for 'Gibson' Guitars - which all have a nitro finish.
Obviously not ....