While I'm more than happy to swap my car insurance provider every year to save a few quid, and I've swapped gas/electric in the past, I've never changed my phone/tv/broadband supplier.
I can't recall who the first company were, but after a number of take-overs I've ended up with Virgin Media. Other than one or two occasions when they really annoyed me, they've been pretty trouble free, but having had a couple of offers of Sky TV/phone/Bband for £26 a month, and an email today from Virgin telling me their price is going to rise £3 from the current £46, I'm seriously considering making a change - even if it's to keep Virgin Media on their toes by leaving them for a couple of years.
So, is changing provider relatively smooth these days? Any companies that lots of you would suggest are best avoided ?
Thanks in advance.
"I'll probably be in the bins at Newport Pagnell services." fretmeister
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I'm in a very rural area and have struggled with broadband speed. Last year BT brought fibre to my local cabinet (one mile away) and we got connected by copper from the home. BT promised me 35 Mbps download, but we only achieve 20 Mbps. I pay BT £46 per month and SSE were offering it for £23, this got me looking. The SSE deal includes my line, but not calls....we'll just use our mobiles. My BT deal expires early next year, but because they are not delivering the speed promised I can escape the contract without penalty (they've had a number of opportunities to fix it, but failed).
I've never been so popular with BT, receiving emails, texts, letters and phone calls pleading with me to stay with them.
Here's the irony....SSE told me they could do my broadband for half price (£11.50) if I switched to a certain electricity tariff with them, this got me looking too ! I discovered that I could save £13 a month by switching my electricity supply from SSE, so they have now lost me as an electric customer. I wouldn't be happy having both broadband and electricity with the same supplier and the prices for both services being inter-dependent.
Hope this helps.
Can you manage without VM bband? 5 of us in the house and many MANY always connected devices I don't think I could go under 200mb now.
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I moved to Sky and they have been great, apart from increasing fees midway through the agreement as a way to get you to stay with them.
we now have Sky+. Tv is fine, but the fibre broadband sucks. It’s 60mb, which is still plenty quick enough for streaming and downloading porn, but the range of the hub is shocking, and the signal seems to drop at least 2-3 times every day.