UPDATE - GG in all fairness apologised both by email and by a follow up phonecall about this - hopefully there will be a new amp winging its way to Welshboyo towers very soon....
For you to give me an answer.....
I'm after a new Bogner (so 2k!!!!!)and do you think I can even get a response out of the 2 enquiries I have made? No...
Long Story cut Short - after an Atma combo, they have the silver one in stock but I want the black one - asked both a guy on the sales line and a guy who hounded me after I put the Silver one in my basket and stopped just before hitting the buy button..
Neither or which have had the decency to come back to me.
Even if they have to talk to Bogner I know from previous dealings that they are almost immediate with replies.
I'm not asking for the moon on a stick or want the amp by the end of the week, just an indication of if it can be done and how long it will take to ship one in...
Anybody got any decent contacts in GG that I can tap into?
Rant Over
Comments
Buy something else !
Two experiences, both negative.
Hi Welshboyo,
My name is Rich from guitarguitar and would like to start my offering my apologies. I can assure you this is a priority for us to resolve and will do everything we can to ensure a swift reply.
I can see my colleague Richard has just called you and discussed the progress of the quote and will be in touch soon with an update.
If you have any questions or queries in the meantime please don't hesitate to get in touch and we'll endeavour to help. The freephone number is 0800 456 1959 or email orders@guitarguitar.co.uk
Welcome to the forum, and thanks for joining on a discussion that could have been horribly negative. It's always easy to join in when everyone is singing your praises, but takes balls to get involved under other circumstances!
Where are you based @Rich_guitarguitar ?
Got an email from them the other day offering me a £50 voucher to thank me for my custom.
nice