buying from Thomann, Bax etc post Brexit

Slash'N'burn

Mudcrutch said:

I bought a rack mount box from Bax last Saturday £250 inc vat and no extra charges.
Its arriving today.

Good luck -  "Arriving today' from Thomann/DHL  now means 'See you in a month'

AllthegearNoidea

I received this from Thomann on a speaker order when I queried the vat situation re import duties. The link to ups could be interpreted that they will charge handling on all imports regardless of the £135 threshold. 

Thomann themselves assured me I wouldn’t be charged anything for the delivery. Due Monday so will update then

Dear Customer, 

Thank you for contacting our UK team. We are currently experiencing delays in our response time due to the high volume of incoming emails. We apologise for this delay and we will respond back to you as soon as possible. 

Please note that you can find more information regarding the new regulations on orders between the EU and the UK on the following link: 

https://www.thomann.de/gb/faq_question_information_for_non_eu_countries.html 

You can also find information regarding the payment of VAT and handling fees to our courier partners if applicable, on the following links: 

https://www.ups.com/gb/en/shipping/zones-and-rates/additional.page 

https://www.parcelforce.com/help-and-advice/receiving/how-pay-customs-charge 

https://www.parcelforce.com/receiving/customs-charge#/ 

https://www.parcelforce.com/help-and-advice/receiving/how-are-customs-fees-calculated