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In the past, we've had "quiet words" when an individual post, or a general attitude, has been at risk of breaching the rules.
In the vast majority of cases, we've had apologies, retractions, changed behaviour and - unfortunately - the very occasional resignation from the forum. Sure, sometimes there are repeat offences/offenders and it would be most easy to ban those people. Easy doesn't mean right. It's harder for us (time, effort, diplomacy and being perceived to be doing nothing!) to keep working with them and getting them to change, but that approach is more in line with what we're trying to do here.
In our view (sorry, but it does have to be subjective at some point), most of these situations have been "innocent" in that the person responsible hasn't deliberately set out to break a rule, be offensive, or to otherwise undermine the general ethos of the forum. Agreed, the post/s may have been offensive in some way, but it wasn't generally done with malice aforethought with the intention of undermining the forum more generally.
So, yes, perhaps I'm calling them ignorant, or less integrated into theFB society, or less aware of the impact that they were having - none of those are particularly complimentary - but we give the benefit of the doubt and assume innocence rather than malevolence or disruptive mischeviousness.
There are situations in which the behaviours are not offset by innocence.
In those situations we are likely to act, and offenders can disappear into martyrdom if that's what they seek.
just because you do, doesn't mean you should.