Parcelfarce & NGD ruined....

Alnico

Lew said:

Don't worry a Tele wont intonate properly damaged or not.

proper funny.

nice one.

Lew

You might need to get some compensation saddles.

LooseMoose

I won't buy from anyone that uses these crooks. There is a special place in hull reserved for ParcelFarce and ShittyLink

Iamnobody

Green is a bad luck colour...under no circumstances would the wife allow me to buy a green car.

Not sure the same superstition should be applied to guitars though!

Hope you get it sorted and receive a full refund including any shipping costs you incur.

ThePrettyDamned

Oh man that makes me sad.

Good luck, and hopefully it'll never happen again.

axisus

In all fairness, I do feel sorry for the seller as he will clearly lose out big-time, it's not his fault that Parcelforce were sh*te, maybe he just didn't know. Also, his reply may have been because he thought you were trying a con or something. I can understand why so many people refuse to post instruments these days.

ThePrettyDamned

axisus;245265" said:

In all fairness, I do feel sorry for the seller as he will clearly lose out big-time, it's not his fault that Parcelforce were sh*te, maybe he just didn't know. Also, his reply may have been because he thought you were trying a con or something. I can understand why so many people refuse to post instruments these days.

This is true.

I always use interparcel ups, and I pack anally. Read into that what you will, but I take pics of the packing process and make sure I'm transparent with the buyer. I've even annoyed folk before at how particular I am, but if (for example) my MusicMan landed broken, I'd probably cry for me, the bass and the buyer.

Shit ton of bubble wrap, paper and a big padded box outside the hardcase, then the case padded out inside should cocoon any guitar nicely, but even then it's never a dead cert.

blueskunk

Absolutely gutted for you man but also gutted for seller too as axisus mentioned.

Van_Hayden

That's it - I know the guy has fallen on hard times, and also people do try things on - so I'm quite sympathetic but ultimately it's a £1200 guitar and I don't want it in bits.....

I'm about to message him again to sort things out. To his credit he has calmed down from earlier. I just wish he'd packed it a bit better!

Dave_Mc

Glad to hear he's calmed down a bit. And yeah it sucks for both of you, really.

ThePrettyDamned said:

I pack anally.

WTF

Van_Hayden

Is this the case:

Musical instruments will only be covered up to the amount of inclusive compensation for loss or damage which varies per service.

Really???

Van_Hayden

£200 max then. Crap.

ThePrettyDamned

Dave_Mc;245356" said:

Glad to hear he's calmed down a bit. And yeah it sucks for both of you, really.






ThePrettyDamned said:

I pack anally.





WTF

Read into it what you will.

But I'm very anal about my packaging.

Dave_Mc

)

ICBM

Van_Hayden said:

Is this the case:

Musical instruments will only be covered up to the amount of inclusive compensation for loss or damage which varies per service.

Really???

Van_Hayden said:

£200 max then. Crap.

He's screwed. But he should have read the small print or asked online for advice before being *defrauded* (which in my opinion is what it is) by Parcel Farce. They will happily take your money for the insurance in the full knowledge that it's a musical instrument you're sending and that therefore the insured value does not apply. This is no different to the banks mis-selling PPI or any other form of intentionally selling of a product which doesn't deliver what you've paid for.

It's very sad for him if he was selling the guitar because he needed the money, but it's not your problem. Perhaps the best you can do at this stage is to enquire how much a professional repair will be, if it's even possible - which it may not be without replacing the whole top, if it's shattered the ply internally.

LooseMoose

Shows what confidence PF have that your item will arrive in the same condition if left, doesn't it?

underdog

Van_Hayden;245359" said:

Is this the case:

Musical instruments will only be covered up to the amount of inclusive compensation for loss or damage which varies per service.

Really???

All true, why someone would send a good guitar without knowing insurance cover in advance I don't know. Sorry to sound harsh but its the sellers problem, not yours.

LooseMoose

As above. Don't muddy the water, reject the goods. It IS the seller's responsibility to ensure goods are delivered to you as described.

Lew

Totally devastating. You must be heartbroken :-(

Any response from the seller?

ThorpyFX

Sorry to hear that, it sucks when things like this happen