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Even if that's not correct you're bound to be able to find it - is it one of these?
https://courierlocations.uk/tag/my-hermes-regional-depot/
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
UNIT 6A, PLOT 6, GOVIER WAY, CENTRAL PARK, WESTERN APPROACH DISTRIBUTION PARK, BRISTOL BS35 4GG
I’ve only had one problem with Hermes to date and that was a delivery isssue where the driver didn’t leave a card, that package eventually came back to me and I personally delivered it to the buyer, parcel force on the other hand are far worse.
I wouldn’t use either to send a guitar though.
Best of luck getting this resolved.
You let them?
Those are more surprising aspects than Hermes not delivering and/or losing it somewhere along the way.
If it was a £50 guitar, then, fair enough (assuming that either party can afford to take the loss). But for anything of any value, I'd use a more reputable courier option.
I'm not locked in here with you, you are locked in here with me.
So they're not all bad, but I suspect the majority are.
Seriously: If you value it, take/fetch it yourself
FWIW, I've sent literally hundreds of parcels with Hermes over the past 18months - of those, not one was reported lost or damaged. INCLUDING a guitar or two. Nearly two years ago, I had a classic car part that was damaged in transit - a full insurance payout was received, plus a refund of the shipping fee based on four photographs and two emails. Try that with the wankers in red vans... Plus during the bad weather the ONLY parcels (or post of any kind) I received were from Hermes.
If you have a problem with your local driver, rather than whinge online about it would it not be better to report it to Hermes? They are the only courier I've encountered where feedback actually seems to improve things. A genuine response from Parcelfarce once when politely chasing a late delivery for the third time was met with: "why don't you just fuck off"... I reported that to their head office, and was promised that the issue would be looked into. I received nothing back from them, so when I chased it nobody seemed to be able to give me any info on what had been done. The same individual still works at the main sorting hub in the same role... Oh and the parcel arrived with footprints all over it and damage... I wonder why.
And don't anyone start saying that UPS are better as they are utter fuck-biscuits when things go wrong - and believe me, they do. Parcelforce will lie to your face and change their system to back up the lie... a word of advice, take screenshots of the tracking system. DPD seem to be unware of the concept of time (despite giving you a time and date when they aim to deliver... and don't). They are all arseholes - its like the wild west currently.
So Hermes... they are genuinely not as bad as folks make out.
I switched to Hermes after problem with Parcel2Go CS and numerous problems with Royal Mail Parcels (not RMSD that service is great)..
I don’t think I have nor would use them for a guitar though.. do they even insure guitars?
No matter what though, it was my problem to sort out and send replacements to my customers.
Everybody with insure a guitar in transit - ie they will take the money.
Nobody will pay out.
(insuring for loss up to the relevant amount is another matter though but in my experience it is worth the extra amount payable just in case)
I bet you Hermes don't even get back to me.
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