Well that United Airlines thing has pissed me off...

Drew_TNBD

Seriously.. wtf is wrong with people!?

equalsql

Yep, on the scummy scale of how to treat your customers this episode takes some beating. Reddit's lit up with it.

Bidley

Yeah Reddit is churning out the spicy memes that's for sure.

The original video is pretty awful though.

joeyowen

Shares dropped by $800 million at one point. 

Social media wins all 

Strat_a_tat_tat

Is there some reason why this doesn't appear to have been trending on FarceBook today? Seems odd if nobody's talking about it on there. Is there any reason why it wouldn't appear on FB?

Bidley

Strat_a_tat_tat said:

Is there some reason why this doesn't appear to have been trending on FarceBook today? Seems odd if nobody's talking about it on there. Is there any reason why it wouldn't appear on FB?

It's very much an American thing. If you don't have many friends over there it might not filter through.

But generally stuff takes a couple of days to catch on from Reddit to FB.

Sporky

The what-now?

VimFuego

69 year old doctor got forcably removed by police from an UA flight for refusing to give up his seat when asked. Was pretty shocking actually.

Strat_a_tat_tat

The CEO's initial response appears to have been rather ill-advised... to say the least.

After talks of boycotts by Asian customers, he appears to have changed his tone somewhat. China appears to be an important market for United (I've read that they claim that they operate more US-China flights to more Chinese cities than any other US carrier).

Bidley

http://www.bbc.co.uk/news/world-us-canada-39572841

Original video here.

Apparently there's a shitstorm about it in China (the guy they removed is Chinese).

Drew_TNBD

Wonder how long it is before Emp blames Trump!!

ThorpyFX

This was a PR masterpiece and the CEO doubling down on his error is the icing on the cake. How dumb can someone at that level be?

Sporky

Drew_TNBD said:

Wonder how long it is before Emp blames Trump!!

Trump's already blaming Emp.

Strat_a_tat_tat

I guess there's a whole bunch of lawyers queuing up to represent the victim in a lawsuit.

In many cases, the compensation culture appears to be a bad thing... but, in cases like this, I suspect a large lump of compensation may be one of the few things that some corporations understand. A large payout could be a good way of changing behaviour.

RaymondLin

ThorpyFX said:

This was a PR masterpiece and the CEO doubling down on his error is the icing on the cake. How dumb can someone at that level be?

Clearly been watching too much Trump in the past year. it is exactly what he does, do something stupid and then double down....strangely worked out for him so far, this guy must think he is the same.

Drew_TNBD

RaymondLin said:

ThorpyFX said:

This was a PR masterpiece and the CEO doubling down on his error is the icing on the cake. How dumb can someone at that level be?

Clearly been watching too much Trump in the past year. it is exactly what he does, do something stupid and then double down....strangely worked out for him so far, this guy must think he is the same.

hahahahahahaha, called it!

Lodious

To be fair to United, Rayanair would have charged an extra 15quid for dragging you off.

Bucket

Let's not forget they have form for appalling customer service.

ThorpyFX

Well at least there is a positive to all of this.....

http://www.duffelblog.com/2017/04/pentagon-awards-contract-united-airlines-forcibly-remove-assad/

57Deluxe

How much will he sue for?? Who will he sue? Hell - sue the fucking lot of 'em...!

Garthy

Strat_a_tat_tat said:

Is there some reason why this doesn't appear to have been trending on FarceBook today? Seems odd if nobody's talking about it on there. Is there any reason why it wouldn't appear on FB?

Your Facebook feed isn't full of wasters replying "u ok hun?" to every story?