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I think trades are the way to keep real shops going.
Problem is a lot of the shops I've been to charge the higher price but don't bother with the great service. And then wonder why the internet is "stealing their customers"... it's not so much stealing as those customers finally having another option. The last time I went out trying guitars (which was the first time in several years, and I was seriously considering buying something), I went home with the feeling that maybe the internet isn't so bad, lol. That can't be right.
(I know Coda has a good rep but I've never been... bought a few things online from them and they did seem very good, though. I know Mark has a good rep too but again never been.)
The big chains/box shifters could actually be the first to go when the penny drops... they have to turnover a lot of inventory to survive in the first place and they don’t have the same level of knowledge that the smaller, more passionate guys do.
To be fair - I make a living and enjoy it but I'm in the autumn of my career - I would not want to start of fresh today with such a business (at least I don't think I would - but then again I know nothing else)
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I've only ever bought a guitar from a real shop and hopefully always will.
Apart from a Chinese cheapie I put a low bid on and nobody else bid) the last time I bought a new guitar was an Aria SB700 in the 1970s.
I go into shops looking for parts and they tell me to use the Internet.
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Take machine heads as an example - do you stock the chrome, nickel, black or gold of 3 a side for a Gibson style - do you stock the ones with Grover style kidney buttons or 'snot green' tulip buttons, or indeed metal tulip buttons - What about the snot green tulip buttons with hexagonal nuts or vintage style push in ferules - some want mini versions of 3 a side
Now similar for Fender 6 aside - vintage style or modern enclosed - locking or non-locking - Then what about Sperzel options
I could easily have 20-30 different types of machine heads in stock and still have not got the right ones for you
A few years ago I had a similar conversation with BK pick-ups and they asked me to be a dealer - I said no as they are doing such a good job themselves that I could not compete with them on delivery times especially on none stock items - again as an example for a 59 style pick-up - Do I stock vintage wiring or 4 conductor - zebra bobbins, cream or black, with nickel covers or gold covers - with different wiring options that alone is 10 sets of pick ups to cover all options for both neck/bridge and that is only 1 type of pick-up - I could end up with 50 humbuckers in stock and not have the right ones and as such a special order is required - BK can often deliver next day on stock or custom ordered
I like spares - I nearly opened my shop as a workshop/spares based business with only a few tasty used guitars available - But unless you do it properly you end up with a selection of parts yet always never the right ones - Some parts like a 3 or 5 way Switchcraft Strat switch is an easy option to carry and most/all shops should have them - But even pots now with log/lin, short shaft/long shaft, 250K/300K/500K and you end up with stock sat there for ages and just not economical for many
Sorry but as an overview today web stores do it better - they will probably have hundreds of hits a week across the UK for say a type of switch, knob or pot - I've not sold a 300K long shaft pot in the whole of 2017 or been asked for one so waste of time stocking them (I assume I still have some in a box) - and most of the big 'box shifting stores' just are not interested as you've probably found out
he has the internet side of things now, but still has unusual and interesting second hand stock. he has managed to avoid the small town trap of only doing a small range of cheap guitars.
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