Is this acceptable on a £1545 guitar?

beed84

DefaultM said:

Fart in the box just as you seal it.

And if you happen to follow through, bonus!

thumpingrug

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Alex2678

beed84 said:

DefaultM said:

Fart in the box just as you seal it.

And if you happen to follow through, bonus!

‘Sorry it may well be covered in shit but that what guitars are like, this has passed my QC’

Cols

I don’t like your idea of case candy

57Deluxe

no - Gold sparkle / Purple is not acceptable on a £1545 guitar!

skunkwerx

Well I sharted all over it. Was more of a pebble dash. 

On a serious note though, I've become annoyed at how Andertons have turned it on me by repeating 'it may not be up to my expectations'.. 

Eh? 

prlgmnr

skunkwerx said:

On a serious note though, I've become annoyed at how Andertons have turned it on me by repeating 'it may not be up to my expectations'.. 

Eh? 

They best list everything as B stock if that's the case. At a 20% reduction let's say.

Legionreturns

prlgmnr said:

skunkwerx said:

On a serious note though, I've become annoyed at how Andertons have turned it on me by repeating 'it may not be up to my expectations'.. 

Eh? 

They best list everything as B stock if that's the case. At a 20% reduction let's say.

Except Fenders... they have a minimum retail price remember?  

Lodious

skunkwerx said:

Well I sharted all over it. Was more of a pebble dash. 

On a serious note though, I've become annoyed at how Andertons have turned it on me by repeating 'it may not be up to my expectations'.. 

Eh? 

Maybe this is where Fretboard definition of 'as new' comes from?

DeeTee

Quick question, and apologies if this has already been answered: did you purchase this using any sort of credit, like a loan or credit card? If so, the lender is equally liable. You may have more success approaching them.

If the lender still says no, you should be able to take your complaint to the Financial Ombudsman.

skunkwerx

DeeTee said:

Quick question, and apologies if this has already been answered: did you purchase this using any sort of credit, like a loan or credit card? If so, the lender is equally liable. You may have more success approaching them.

If the lender still says no, you should be able to take your complaint to the Financial Ombudsman.

No just paid for it on visa.. I should get a credit card for these things but I know what'll happen lol..

grungebob

skunkwerx said:

DeeTee said:

Quick question, and apologies if this has already been answered: did you purchase this using any sort of credit, like a loan or credit card? If so, the lender is equally liable. You may have more success approaching them.

If the lender still says no, you should be able to take your complaint to the Financial Ombudsman.

No just paid for it on visa.. I should get a credit card for these things but I know what'll happen lol..

Visa debit? If so they still offer the same kind of protection as visa credit. Call your card issuer to find out. 

stephen.wood125

I mean, to be honest, the additional responses those tw@ts sent have galvanised me, I'm never using them again- I sent a link to a Nylon Faith on this forum earlier but if they think that is anything other than total lack of quality control, they're either clueless, dishonest, or a mix of both and now the Tele, and 335 I'm looking for categorically won't come from them so I hope they enjoy deducting that £15 courier fee. I'm so sorry you've had such a wank service from them. I'd suggest 15-20 pints of Guinness before your box fart; hopefully that provokes a couple of good sphincter clenching, black spot before the eyes gleaning, retches when they open it and retrieve the guitar. Even if it was recently cured Nitro it shouldn't have swirls like that, and the edge near the neck has blown. 

skunkwerx

Lil update. 

I received the refund fast enough. 

Posted a review via feefo and a manager got in touch, apologised and admitted it wasnt good. 

Can't fault that. 

He's refunding the courier charge and given me £15 in points. 

I havent got back to him yet, but I'll see if anything else can be offered if I give a 3rd one a go.. 

duotone

Glad someone got back in touch with you. Is it worth trying another supplier or did Andertons have the best price?

beed84

skunkwerx said:

Lil update. 

I received the refund fast enough. 

Posted a review via feefo and a manager got in touch, apologised and admitted it wasnt good. 

Can't fault that. 

He's refunding the courier charge and given me £15 in points. 

I havent got back to him yet, but I'll see if anything else can be offered if I give a 3rd one a go.. 

Rightly so. Although, if I were you, I'd be tempted to actually go and pick one up in the flesh this time.

clarkefan

Very pleased you've been sorted

And I can't help thinking this thread has helped. IMO it's not a coincidence they moved from 'it may not be up to my expectations' (wtf?) to manager waving a magic wand.

skunkwerx

Aye true that. 

I'm still undecided about another. 

I would really like one whilst they're still available.. but also... Now the moneys back it's tempting to save it.. 

literally in two minds.

first world problems or what. 

boogieman

skunkwerx said:

Aye true that. 

I'm still undecided about another. 

I would really like one whilst they're still available.. but also... Now the moneys back it's tempting to save it.. 

literally in two minds.

first world problems or what. 

Any chance you could get to see one at another seller? I’d be curious to see if they really are as badly finished as the last one you had, to finally pin down if it’s shoddy QC from ESP or bullshit from Andertons. 

skunkwerx

boogieman said:

skunkwerx said:

Aye true that. 

I'm still undecided about another. 

I would really like one whilst they're still available.. but also... Now the moneys back it's tempting to save it.. 

literally in two minds.

first world problems or what. 

Any chance you could get to see one at another seller? I’d be curious to see if they really are as badly finished as the last one you had, to finally pin down if it’s shoddy QC from ESP or bullshit from Andertons. 

Yeah I'd like to see too. 

The two I had from Andertons were both strange. But the first ones finish was nice and glossy And very sparkly, no scratches but it did have the chip in it and a white spot of debris stuck under the top coat. 

The second one, due to the buffing error was half as sparkly.

The closest place I can find them in stock is Andertons.. and thats a 120 mile round trip, and I'm currently in a Fiat 500 courtesy car haha! 

I think some guitarguitar stores have them but theyre up north, and Gak I think have 1 but thats further than Andertons.. 

Not many reviews online but they report nothing but good things, however, they're all Usa which got them last year, so I'm guessing the Uk had a second batch which could have had issues, or just been through a longer journey maybe.