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It's been a bank holiday, it slows everything down, often by more than one day, which I always find confusing.
^ )
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Only two things are infinite - the universe, and human stupidity. And I'm not sure about the universe." - Albert Einstein
Sounds like you got a jem (ignore the pun).
I would imagine the people on the Ibanez forums want a miniscule action, and don't want to adapt their playing, or can't set-up a guitar properly. I've not heard of Ibby's needing neck shims, maybe the odd one, but not loads of them.....
Ringleader of the Cambridge cartel, pedal champ and king of the dirt boxes (down to 21)