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That may just make Lee et al happy (which is fine by itself) but I suspect customer involvement has a trickle-through effect on the bottom line.
Is it so bad to let obnoxious people know where they're not welcome? So much whining here!
The problem comments come from the interaction between commenters. Someone posts something that could be moderately controversial and is attacked most unreasonably for it. They respond likewise and before you know it the most horrible things are being suggested as suitable punishment for having an opinion. That might not be much of an issue for a grown man, but when it's a 14 year old kid it's a bit different. I think that kind of behaviour is what Lee is taking aim at. And rightly so IMHO. There is no need for it.
Plus it helps enormously that they got into it 10 years ago, before YouTube marketing went nuts as 'A Thing' and it got ultra competitive for clicks. It took them years to become an overnight sensation.
Personally I think they've done the right thing. They've got values and have nailed their colours to the mast. So much marketing these days to millenials is about values and authenticity. A large chunk of their market will be millenial beginners, as it has been for most music retailers, and Lee wants to distance the Andertons brand from any dick related associations.
It's good business sense for a family store.
[This space for rent]
Your post started with look-at-me sweary whining. Free speech, right, like YT comments. Now, over the years, theFB has developed this sort of edgy banter into something of a comedic debating style. A few people here try to one-up each other, getting closer and closer to that "being a dick" thing. (Every now and then, the question about why so few female guitarists hang around comes up, and IMHO this bantery-lads attitude definitely plays a part; another parallel with Anderton's problem.)
Aside from being tedious (to me, maybe not to others), the problem is that when you eventually try to make a point, you've worked yourself up so much that you talk nonsense: "like scraping your cock with sandpaper. The functionality is crap and the comments either tedious sycophancy, nihilistic or narcissistic".
I've found plenty of useful stuff in YT comments, but it's hard work because of trolls trying to push someone's buttons. I bet I'm not alone in that.
http://historythings.com/wp-content/uploads/2015/11/dick_dale_ian_witlen.jpg
Oh, and you don't need to bother trying to 'engage' with me, I'm really not worth it.
There are way bigger trolls and actual misogynist posters on every major social media outlet. If that was the primary reason to not engage there wouldn't be women on social media at all.
I'm all for more members, I really don't care about their gender, they don't have to declare it and don't see why it matters on a forum about music and musical equipment. The people that do must want to treat non males differently, I can't think of any other reason.
There are some really good points made in this thread, but on balance I applaud the move.
And if it raises some money for an anti-bullying charity, that's a bonus too.
Could be misread, though.
I mean, is it "Anderton's don't be a dick", or "Anderton's. Don't be a dick"?
Knobs moan about the right to be a knob.
Hopefully now having had a bit of a think about things they'll be able to see that for what it is too.
That was incredibly cringey.
I really want a big hit to be written with that pedal.
"Chapman needs to learn to play slowly and with feeling rather than playing all of those dodgy flurries that amount to noise pollution."
I have seen plenty of much more personal abuse directed at other presenters on YouTube, but those presenters generally seem to be happy to leave the comments up so the world can see what 'dicks' the posters are, maybe alongside a quick rebuttal, which I think is a far healthier attitude.
This very much seems like just another example of the tendency for people to want to live in their own personal 'safespace' / echo chamber.